Fullstack AI Web App2026
AI Helpdesk
A helpdesk app for managing support tickets, where agents log in to view, triage, and reply to customer tickets, with OpenAI API handling automatic ticket classification and auto-resolution.
Available for workNew York, NY
Josh Pirog
Senior Software Engineer
Senior Software Engineer focused on Cloud, System Architecture, and Full-Stack Development. I translate complex business requirements into professional end-to-end software systems for enterprise organizations.
01About
I'm a software engineer with eight years of experience turning ambiguous problems into systems people rely on. Most of my work lives at the seams, where services talk to each other, where data has to stay correct under load, and where a good interface makes something complex feel simple.
I've shipped contact center infrastructure handling tens of thousands of calls a day, built solid tools and workflows for my teams, and stayed relentless about efficiency and customer satisfaction. I read the postmortems, write the design docs, and collaborate across disciplines to get the job done.
Credentials
EducationStevens Institute of Technology
M.S.May 2020
Software Engineering
Master of Science
CertMay 2020
Software Design & Development
Graduate Certificate
CertificationMicrosoft
AZ-305July 2026
Azure Solutions Architect Expert
AZ-104April 2026
Azure Administrator Associate
02Selected Work
Cloud Streaming Pipeline2026
Crypto Stream
A real-time crypto market intelligence platform on Azure that streams Coinbase trades through a Python producer into Event Hubs, processes them via a Databricks medallion pipeline into Cosmos DB, and serves live metrics and anomalies to a Next.js dashboard.
Spotify Integrated Web App2022 (2026 remake)
OnBeat
A single-page React app with a vintage hi-fi/mixtape aesthetic that lets you search Spotify for tracks, assemble a custom playlist, and save it straight to your Spotify account.
Front-End utility App2026
Finance Tracker
An organizational app for tracking personal income and expenses, where you add categorized transactions and see running totals (income, expenses, balance), a spending-by-category bar chart, and a filterable transaction table.
03Stack & Tools
Languages
- Java
- TypeScript
- Python
- C++
- SQL
Frontend
- React
- Next.js
- Tailwind CSS
- Motion
- Vitest
Backend
- Node.js
- PostgreSQL
- MongoDB
- GraphQL
- Redis
- Kafka
Infrastructure
- Azure
- Docker
- Kubernetes
- Terraform
- Grafana
04Experience
2025 — 2026
HCLTech
Senior Technical LeadTechnical lead across 3 concurrent enterprise client engagements, owning delivery from requirements through production support as primary technical contact; running design reviews and status meetings, and translating business objectives into scoped work with clear tradeoffs, risk, and timelines for non-technical audiences.
2023 — 2025
Microsoft
Software EngineerOwned end-to-end development of IVR applications (voicebots) in Java, VoiceXML, and JavaScript for clients across healthcare, retail, and public sector; with call flow design, backend integration, and production deployments.
2019 — 2023
Nuance
Software EngineerServed as a developer on client-facing projects, building new features, debugging production application code, triaging alerts, and coordinating with project managers on scope and delivery timelines.
05Contact
Currently available for work
Let’s build something great together.
I’m always open to discussing new projects, creative ideas or opportunities to bring a vision to life.
- GitHub@joshpirog↗
- LinkedInin/joshuapirog↗
- Emailjosh.pirog@gmail.com
- LocationNew York, NY